Order Info

NOTICE REGARDING BALLZ WITH WHITE/BLUE/RED FABRIC

Due to the COVID-19 Pandemic, Ballz ordered using white, blue and red Ultraleather fabric will be delayed until late October. This is mainly due to shipping wait times around the world and our fabric order is affected. If you plan to order, waiting until late October will probably put you behind quite a long line of other waiting orders. Please go ahead and order to get in line.

The Good news? Red and Blue Ultraleather ARE added to our options! You are able to order ballz with these options NOW, but will be available with the same conditions as the white fabric.

Thank you for your understanding and continued support,

The Gballz Factory Team

The queue of pending orders is approximately 15-30 days or less - from your order date.

Some ballz are in stock and they will ship within 1-2 days unless we are out of town at a juggling festival. In that case, the in-stock ballz will ship as soon as we return.

All balls are custom made by Gballz especially for you. Therefore, balls CAN NOT be returned or exchanged. If your order has been started you can not cancel the order. Canceled orders will be subject to a $15 fee. Orders are made in turn as they are received. Delivery times vary depending on the amount of other pending orders.

You will receive an email with tracking at the time of shipping.

Gballz Will NOT be responsible for packages stolen from your mailbox. We also will not be responsible for return shipping costs to you in the event your order is undeliverable or you entered a wrong address, moved, ect.. If you are worried about delivery to your location, have your ballz delivered to a secure address where someone is there to accept the delivery, or contact us to add signature confirmation at an additional cost.

International orders - Please note that it is very hard to simply calculate shipping costs of Gballz, because of the weight/size variations. 1 ball difference can make the shipping costs double. These cases are generally with the larger ballz 3 inch and above. Given this, all international orders are subject to the possibility of a higher shipping cost depending on these factors. I will inform you before I make the ballz. I then would send a invoice for the difference in shipping costs. ANY TAX, DUTY or fees from the shipper are the responsibility of the receiver.

Thanks for your understanding.