Order Info

The queue of pending orders is approximately 1-3 weeks, or less - from your order date. These times are subject to change due to possible influx of orders coming in.

Some sets of ballz are in stock and they will ship within 1-2 days unless we are out of town at a juggling festival. In that case, the in-stock ballz will ship as soon as we return.

All balls are manufactured by Gballz especially for you. Therefore, balls CAN NOT be returned or exchanged. If your order has been started you can not cancel the order. Canceled orders before production will be subject to a $15 fee because we can not recover processing fees that are charged to us.

Orders are made in turn as they are received.

Delivery times vary depending on the amount of other pending orders.

You will receive an email with tracking at the time of shipping.

If you choose "2 day shipping" this does not mean that you can skip the line and have your custom order done that day and shipped.

Gballz Will NOT be responsible for packages stolen from your mailbox. We also will not be responsible for return shipping costs to you in the event your order is undeliverable or you entered a wrong address, moved, ect.. If you are worried about delivery to your location, have your ballz delivered to a secure address where someone is there to accept the delivery, or contact us to add signature confirmation at an additional cost.

International orders - Please note that it is very hard to simply calculate shipping costs of Gballz, because of the weight/size variations. 1 ball difference can make the shipping costs double. These cases are generally with the larger ballz 3 inch and above. Given this, all international orders are subject to the possibility of a higher shipping cost depending on these factors, we will inform you before we make the ballz. We then would send an invoice for the difference in shipping costs. ANY TAX, DUTY or fees from the shipper are the responsibility of the receiver.